Can I request a refund from Handelabra Games?

Refunds must be dealt with through the store they were purchased from, as we have no control over their return policies and procedures. Mean...

I'm a subscription customer, but I want to unsubscribe! How do I do that?

On the Options screen there is a Subscription button where you can view and manage your subscription. Or, navigate to your active subsc...

I bought the game for Android. Do I get it for other platforms?

A purchase is good on the store where you made your purchase and does not transfer to other stores. A purchase for Google Play allows you to...

I bought DLC for Android. Do I get it for another platform?

A purchase of DLC is good on the store where you made your purchase and does not transfer to other stores. A purchase for Google Play allows...

Can I download the game on another device once I’ve purchased it?

If you have purchased the game for your tablet or smartphone, you are able to download it at no additional cost on another Android device so...

Can I share Spirit Island through Google Play Family Library?

No. Google Play Family Library does not support sharing in-app purchases or subscriptions due to Google policies. For more information visit...

How do I buy expansions?

You can unlock the full game and purchase expansions in the New Game screen. Tap the Unlock button on any Spirit or Island Board, and a pane...

I'm a subscription customer, but I want to unlock the full game permanently. How do I do that?

On the Options screen there is a Subscription button where you can view and temporarily disable your subscription. After doing that, you can...

I purchased Horizons of Spirit Island, why am I being limited to 5 turns?

Buying Horizons of Spirit Island unlocks unlimited gameplay with Horizons of Spirit Island content only (5 Spirits and 3 Island Boards). You...

Why is the game unavailable in my country on Android?

Most likely this is because Google Play does not handle charging, remitting, and reporting tax on sales to your country's tax authorities. H...