Purchasing and Billing
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Can I request a refund from Handelabra Games?
Refunds must be dealt with through the store they were purchased from, as we have no control over their return policies and procedures. Mean...
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Can I request a refund from Handelabra Games?
Refunds must be dealt with through the store they were purchased from, as we have no control over their return policies and procedures. Mean...
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Can I request a refund from Handelabra Games?
Refunds must be dealt with through the store they were purchased from, as we have no control over their return policies and procedures. Mean...
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I bought the game for Steam. Do I get it for other platforms?
A purchase is good on the store where you made your purchase and does not transfer to other stores. A purchase on Steam allows you to play o...
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I bought the game for iOS. Do I get it for another platform?
A purchase is good on the store where you made your purchase and does not transfer to other stores. A purchase for iOS allows you to play on...
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I bought the game for Android. Do I get it for other platforms?
A purchase is good on the store where you made your purchase and does not transfer to other stores. A purchase for Google Play allows you to...
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I bought DLC for Steam. Do I get it for other platforms?
A purchase of DLC is good on the store where you made your purchase and does not transfer to other stores. A purchase on Steam allows you to...
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I bought DLC for iOS. Do I get it for other platforms?
A purchase of DLC is good on the store where you made your purchase and does not transfer to other stores. A purchase for iOS all...
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I bought DLC for Android. Do I get it for another platform?
A purchase of DLC is good on the store where you made your purchase and does not transfer to other stores. A purchase for Google Play allows...
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Can I download the game on another device once I’ve purchased it?
If you have purchased the game for your iPad or iPhone, you are able to download it at no additional cost on another iOS device so long as t...
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Can I download the game on another device once I’ve purchased it?
If you have purchased the game for your tablet or smartphone, you are able to download it at no additional cost on another Android device so...
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Can I share the game through Google Play Family Library?
Yes, you can share the main game purchase through Google Play Family Library. However, Google Play Family Library does not support sharing i...
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Why is the game unavailable in my country on Android?
Most likely this is because Google Play does not handle charging, remitting, and reporting tax on sales to your country's tax authorities. H...